Behavioural design & Nudges

Changing behaviour. Making an impact.

Prejudices and unconscious bias often operate unconsciously, especially in complex decision-making and work situations. Attempts to change attitudes through awareness alone are often short-lived and, at the same time, time- and resource-intensive.

It is more effective to change the structural conditions within which decisions are made. This is precisely where behavioural design comes in: We design processes, forms of communication, and environments in such a way that inclusive decisions become easier and more likely.

Why behavioural design?

Research in behavioural economics and organizational psychology shows that people do not act purely rationally. Decisions are largely driven by automatic and unconscious thought patterns. Time pressure, complexity and cognitive overload are factors that amplify this effect. Nudges leverage this knowledge in a targeted way to steer behaviour in a desired direction without coercion, sanctions or persuasion.

In the context of increasing diversity in organizations, inclusion nudges play a particularly central role. They are targeted interventions that address unconscious decision-making processes and make diversity a natural part of everyday work. Our approach focuses on three key levers:

  • Making the invisible visible:
    Through targeted data visualization or shifts in perspective, leaders themselves recognize where imbalances exist and why change is necessary.

  • Reframing perceptions:
    Through language, numerical logic and visualizations, we direct where attention is focused. Diversity is thus not perceived as an additional task, but recognized as a valuable resource, the non-utilization of which results in measurable losses.

  • Systematically promoting inclusion:
    We design decision-making, selection and collaboration processes in such a way that inclusive behaviours emerge naturally, without requiring additional effort. The goal is to reduce biases in everyday work and systematically incorporate diverse perspectives.

 

Our approach:

We apply behavioural design & nudges throughout the entire employee lifecycle. This is because behavioural design and nudges are effective where traditional measures reach their limits.

Together, we effectively shape recruiting and selection processes, talent and promotion decisions, as well as leadership and collaboration, so that gender diversity doesn’t have to be fought for but emerges naturally.

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